TERMS & CONDITIONS

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1. Introduction and Agreement

 

 

1.1. The Agreement

 

These Terms and Conditions (the "Terms") govern your use of the Natural Beauty Hair Shop website, located at https://www.naturalbeautyhairsalon.shop/ (the "Website"), and the purchase of any products offered by Natural Beauty Hair Products (the "Company," "we," "us," or "our").

 

1.2. Acceptance of Terms

 

By accessing or using the Website, placing an order, or creating an account, you agree to be bound by these Terms and Conditions and our Privacy Policy and Shipping & Returns Policy, all of which are incorporated here by reference. If you do not agree to all of these Terms, you may not access the Website or use any of the services.

 

1.3. Eligibility

 

You must be at least 18 years of age to use this Website and purchase products. By using the Website, you represent and warrant that you are of legal age to form a binding contract.

 

2. E-commerce Terms

 

 

2.1. Product Descriptions and Availability

 

We strive to be as accurate as possible in the descriptions of our hair and beauty products. However, we do not warrant that product descriptions, colors, prices, or other content available on the Website are accurate, complete, reliable, current, or error-free.

 

2.2. Pricing and Payment

 

• All prices are displayed in £ GBP (British Pounds Sterling) and are inclusive of VAT (where applicable) at the current rates.

• The price payable for the Products shall be the price published on the Website at the time your order is submitted.

• We reserve the right to change prices at any time without notice.

• We accept payment via Visa, Mastercard, PayPal, and Apple Pay. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any purchase.

 

2.3. Order Acceptance

 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. If we cancel your order after you have paid, we will refund the full amount.

 

3. Shipping, Delivery, and Risk of Loss

 

 

3.1. Shipping Policy

 

All shipping and handling are governed by our separate Shipping & Returns Policy. We aim to dispatch orders within 48 hours (two business days) of purchase, but this is an estimate and not a guarantee.

 

3.2. Risk of Loss

 

All purchases of physical items are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

4. Returns, Exchanges, and Refunds

 

 

4.1. Return Policy

 

Due to the nature of our hair and beauty products, all returns and exchanges are subject to the terms outlined in our separate Shipping & Returns Policy. Generally, products must be unused, unopened, and in their original packaging to be eligible for a return or refund.

 

4.2. Incorrect or Damaged Goods

 

If you receive a product that is damaged or incorrect, you must contact us at info@naturalbeautyhairsalon.co.uk within [7 days is a common standard, please confirm] of receipt to report the issue and arrange for a refund or replacement.

 

5. User Obligations and Account Security

 

 

5.1. Account Registration

 

If you choose to register an account with us, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account or password.

 

5.2. Prohibited Uses

 

You agree not to use the Website or Products for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, or to violate any local ordinances, rules, laws, or regulations of the United Kingdom.

 

6. Intellectual Property Rights

 

 

6.1. Ownership

 

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Natural Beauty Hair Products, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

 

6.2. Trademarks

 

All names, logos, product and service names, designs, and slogans on the Website are the trademarks of Natural Beauty Hair Products or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

 

7. Product Disclaimer

 

 

7.1. No Medical or Professional Advice

 

Our products are cosmetic in nature. Any information provided on the Website or in product packaging is for informational purposes only and is not intended to substitute for the advice of a medical professional, dermatologist, or trichologist.

 

7.2. Use at Your Own Risk

 

You acknowledge that you are responsible for checking the ingredients of any product before use to prevent allergic reactions. We are not responsible for any adverse reactions you may experience while using our products. Your use of our products is at your own risk.

 

8. Limitation of Liability and Indemnification

 

 

8.1. Limitation of Liability

 

To the fullest extent permitted by law, Natural Beauty Hair Products, its affiliates, employees, agents, and directors will not be liable for any direct, indirect, punitive, incidental, special, or consequential damages resulting from (i) your access to or use of, or inability to access or use, the Website or Products; (ii) any conduct or content of any third party on the Website; or (iii) any products purchased through the Website.

 

8.2. Indemnification

 

You agree to defend, indemnify, and hold harmless Natural Beauty Hair Products, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

 

9. Governing Law

 

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

 

10. Changes to the Terms

 

We reserve the right to revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

 

11. Contact Information

 

If you have any questions about these Terms and Conditions, please contact us at:

Natural Beauty Hair Products

Email: info@naturalbeautyhairsalon.co.uk

Address: 2 State Parade High Street, Barkingside, Essex. IG6 2EY

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